Purchased a Plumb Works One-handle drinking water faucet and, a few days after installing it, realized it did not have a set screw in the handle when ... Read more

So Impressed! Called the help line number and spoke with Jason, who "listened" to me and what was happening with my kitchen faucet and with a quick a... Read more

Excellent company!

Awesome customer service. Received replacement parts immediately

Great service. Staff was very helpful and courteous. I received my part in less time than expected. Overall a great experience.

I would give 10 stars if I could. Best customer service experience EVER. I bought a drinking water faucet from Menards in 2018. It started dripping... Read more

Excellent customer service when I called! The replacement part came quicker than expected with easy, detailed instructions, and best of all, everythin... Read more

Very efficient, explained the situation and stated that if anything arises or any complications from this point please don't be afraid to contact them... Read more

I had a broken faucet part and was going to return it to Menards but I took a chance on calling. I was met with friendly professional help and my par... Read more

Hello And Thank You Very Much!!! We had purchased a Tuscany sink from Menards 2 years ago and the pull down sprayer head went bad, My Wife told me to ... Read more

They were friendly and courteous over the phone. The problem was taken care of right away and the material we needed was sent in a speedy matter. We... Read more

Always has great service, and fast delivery. Workers are always patient and kind and always attend to the problem that I have right away!

Excellent customer service after the sale. Jason got the part right out to me, super easy fix. My shower is back up and running. Plus had a nice co... Read more

Had a crack in faucet connection. Contacted the service / warranty department. They were very helpful on the phone and I had a replacement part in 4 ... Read more

I am very impressed with this company. I emailed asking how to get a replacement sprayer head on behalf of my grandma. The button on her sprayer head ... Read more

Very happy with the service a received from Jason. He ordered my part and it was an easy fix for my sink faucet!Thank you 😄

Tuscany faucet have had 5 years started dripping sent a e-mail with problem and replied the same day said the were sending me a new cartridge with ste... Read more

Very prompt, quick service!!

We purchased a Tuscany kitchen faucet at Menards. Had a dripping problem so we contacted customer service at CMI. They shipped us the part and step by... Read more

Bought a Tuscany faucet with sprayer and few years ago. Went to Menards to replace the sprayer but did not have a replacement. I called the company f... Read more

I called to order a part for my water faucet. Service depart was very helpful and placed my order at no charge. I was surprised it had a lifetime wa... Read more

Ron (and his deskmate) did a great service for us. Hopefully he will get some extra recognition! Thanks again

I ordered a part for my faucet. It came within three days. It was sent no charge and it fixed my problem. I’m very happy.

They were incredibly helpful and provided me with all the tools I needed to get things fixed.